The 10th edition of the RV Learning Center’s Service Management Guide is now available. The guide offers more than 100 pages of average work unit times for basic service functions performed by RV technicians, according to a news release from the Recreation Vehicle Dealers Association (RVDA).
The new edition includes extensive updates and additions provided by dealers, service managers and technicians as well as all new Service Check Sheets that provide a valuable reference for service managers and technicians. The guide, also known as a flat rate manual, is also an ideal tool for the service department when working with extended service agreement companies.
The Service Management Guide is available in print editions and on CD-ROM. Prices are: manual or CD-ROM: RVDA members $164.95, non-members $330; manual and CD-ROM: RVDA members $275, non-members $550.
The RV Learning Center is dedicated to providing dealers and their employees with innovative ways to operate RV dealerships through an array of education resources including publications, distance learning, live workshops, online products, training and certification programs for RV dealership personnel.
For more information on the RVDA Education Foundation’s RV Learning Center, visit www.rvlearningcenter.com, send an e-mail to [email protected] or send a fax to (703) 359-0152.