Dometic Issues Warning on Look-Alike RV Air Conditioners

Dometic Group Logo

June 9, 2011
Filed under RV News, RV Parts

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ELKHART, Ind. – Dometic is issuing a consumer warning that its Brisk Air RV air conditioner and heat pump models appear to have been counterfeited by a Chinese company and are now being sold into the RV industry under the brand name Advent. 

Brad Sargent, vice president of marketing at Dometic, said the Advent air conditioner “seems to be purposely made to look like our Brisk Air models at a glance in orderto trick people into thinking it’s the same product.”

 

Dometic is evaluating its legal options against the Chinese company and the Advent product. In the meantime, Dometic encourages consumers to use caution before purchasing these products.


“Dometic has made a long-term commitment to the industry through its people and operations,” said Doug Whyte, president of Dometic Americas, urging consumers to be wary of products and organizations with no track record behind them.

Dometic has more than 35 years of experience designing and manufacturing air conditioning systems for the RV industry. The company has manufactured more than one million RV air conditioners and has pioneered development of products including heat pumps, dehumidifiers, multiple-zone thermostats and ducted air conditioning systems for RVs. 

For more information, call the Dometic sales office at 574-294-2511 or contact Brad Sargent at brad.sargent@dometicusa.com.
 

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Comments

One Response to “Dometic Issues Warning on Look-Alike RV Air Conditioners”

  1. ron jewart on June 30th, 2012 10:12 pm

    I was told that Dometic was out of business and that the alternative was the advent air. I bought it for that reason and two days later, after having the new installed the unit went out!!! I’ve been waiting for a new unit for 10days to come from Indiana, but no unit yet. I am staying in Pahrump,NV where the temperatures 105+!!! My uncle is 89 yo and I am an open heart patient (twice with 4 heart attacks) and they wouldn’t even speed up their process. Advent id the worst company I’ve ever dealt with. Thanks for listening. Ron Jewart (ronjewart@frontier.com) (1-928-225-9613)

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